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Two complaints. First, I was unable to find the cancellation policy until AFTER I paid the initial deposit, only to find that the fees were ridiculously high. So I decided to stick with the booking but because of a family emergency, I missed the final payment date by 8 hours and Flipkey would not let me continue the booking without paying the cancellation fee. Unbelievable! And then it was nearly impossible to find a contact person to file a complaint with. I will NEVER use Flipkey again and will tell everyone I know to stay away from them.
D S.'s review of FlipKey earned 16 Very Helpful votes
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Was renting my villa in Phuket through TripAdvisor/ Flipkey. Needed to cancel ne rental because...
