D S.’s Reviews of Funbikes & more

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Bicycle

“Good at selling. Rubbish at everything rise.”

4/4/16

Bought a 400 quid scooter which broke after a week. Had trouble getting any response from them. Eventually got a repair only to have a serious mechanical failure resulting in an accident. Not impressed with lack of customer care

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Thank you

richard b. – Funbikes Rep Over a year old

Hello,

Our company reviews all our feedback and buyer comments and we actively adjust our customer services policies on a regular basis based on your feedback.

So firstly, please let us thank you for your review and comments. It helps us greatly in improving your experience and our customer services processes.

Unfortunately, we are finding it impossible with many of the review sites to be able to accurately locate a customer account or any history regarding your comments or communications.

We have no confirmed record of any customer experience fitting this review account, nor can we verify your exact identity from just your “user name” in our records. We would very much like to investigate your comments and feedback further and find you a satisfactory solution.

Would you please be kind enough to contact our customer support by phone on 01664 498 641 or at cs@funbikes.co.uk and we will look into your issues immediately.

Best regards

The FunBikes Team