I was hesitant about making such a large and expensive purchase online. After months of research, reading reviews, the price, and ultimately speaking with Accessories4less reps, I felt confident in making the investment. Communication via email was consistent from purchase to post-delivery… Impressive! Once the speakers arrived I called to thank them, and received 'additional personalized advice' on how to best set the speakers up for optimal performance, listening enjoyment, and that my warranty was already 'in-place' by them, to the manufacturer. This is Very Rare Customer Service, but Very Much Appreciated! -DW