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I ordered a dress from Zappos and it shipped out fast. It was an Adrianna Papell dress and was as advertised. I did return it and got a refund, no problem. I would deal with them again.
I ordered 2 tops - a 'gauzy' material top with lace on the arms SKU******* and a cotton t shirt SKU*******. First top, not gauzy but a stiff material, very crappy, not flowy and lightweight for the summer. I am sure if I stood in the sun it would melt to my body. The t shirt? It is made out of the most horrible cotton material I have ever seen. Cheap again, and to my horror, I paid $53 for it. This one is so stiff it got up and walked away by itself. I have to go now and slap myself silly for wasting $80. Most of all, shame on that company for ripping people off. This world has enough nasty people and you are one of them.
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Zappos provides excellent customer service and a wide selection of shoes and apparel, making it...
Dear Dru R.
Thanks for your order and we are sorry for the inconvenience.
In your case, considering the customer privacy, we suggest you contact the customer service and provide us with the order details.
1. Go to contact us (on the top-left corner of the home page)
If on computer:
https://www.newchic.com/Contact-Us-hc10.html
If on phone:
https://pwa.newchic.com/customer-service
2. Slide to the "After-sale Topics"/ “ Pre-sale Topics ”, choose a topic and click on "E-mail Us Now"
3. Input all necessary information (labeled with *)and select the order number which connected to your question.
Or if you want the quick response in urgent case, you can also contact us by live chat as it is available 24/7.
Every order from Newchic has a 14-day return or refund guarantee. Here is the return and refund policy. https://www.newchic.com/return-and-refund-hc162.html. You can get all the details here, by opening the link on computer.
Our customer services will check it carefully and then offer you a reasonable solution according to the return policy.
Regarding to the item SKU891380, for the material, it is Cotton. And you can see it in the description of the product page.
Best regards,
Newchic team