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1 Review by Dru

LegalZoom

LegalZoom

3/15/18

When I opened my small, family-owned business in 2013 they were very helpful; however, when I closed my business they were exact opposite. Anyone who has closed a business knows it's almost as complicated as opening a business with all the paperwork. (Not to mention, a complete drain-mentally, emotionally, financially, etc) With that being said, somehow I forgot to cancel my annual RA renewal with them, which has been a charge of $159 since I started. BUT all of the sudden they charged $299. I called to dispute charge and they said they sent information saying they were tacking on extra charges because they added more features. And since I didn't respond saying I didn't want those extra features they took that as approval. Then since I had turned off and closed all my business accounts the card they had on file would not go through so they charged my personal card, which was on the account I had used prior. Of course, I did not authorize them to charge my personal card. I disputed it with my bank and they reversed the charge, but then months later it was back on my account as a charge. Wayyy too many hours were spent trying to resolve this just for LZ to get their $299.

I am currently starting two more businesses and I will not be using their services because of this. I had a wonderful experience up until this point so I hate it ended on such a poor note.

Dru Has Earned 5 Votes

Dru H.'s review of LegalZoom earned 5 Very Helpful votes

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