I have been building my computers since 1980 and know my way around these programs quite well however Guruaid, far surpasses my abilities and gives me peace of mind when things go terribly wrong. Their no nonsense approach to resolving issues is concise and thorough. I have been with them for over 4 years now and would never make a change. Thank You Guruaid for your diligence, tenacity and for bringing life back my computers time and time again.