Fraudulent BAIT N' SWITCH Pricing
A faux fireplace had a starting priced of $349 ($390.00 for gray oak post Xmas sale). Upon checking out, the price jumped to $463. Upon filling in the CC info., the price then jumped to $534. Irritated by the yo-yo pricing we declined to purchase the item. 2 hours later - we receive an email for the same exact item with photos now priced at $314 - with the tagline "Waiting just for you" - Check out / Buy now. You would think that by clicking on Buy Now that would be the price, but nope. It was a bait n' switch game. The price jumped to well over $500. The exact same item they Email to us. Annoyed we contacted Customer Service and received several dismissive, cavalier replies.
When a company sends an email and photos (we took screen shots) with an item priced accordingly reputable merchants honor what they have sent to you otherwise it constitutes FRAUD. DON'T WASTE YOUR TIME on Overstock.com. There are plenty of other reputable online retailers happy to have your business. WE WILL NOT EVER PURCHASE ANYTHING FROM OVERSTOCK AGAIN.