Michelle D.’s Reviews of 99designs & more

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Graphic Design

11/27/18

This service is GROSSLY overpriced. The designers don't appear read to read anything about your business and submit substandard designs. To this end, I received lots of designs but 95% of them were garbage. The type of files received at the end, with the exception of the logo are not necessarily usable. To send PDF letterhead in the 21st Century is patently absurd. Who sends letterhead to the printer in 2018? Overall this was a complete waste of hundreds of dollars. If you're going to spend close to $1000, I recommend finding someone else for the job. I wish I had read actual reviews BEFORE I made the purchase. Shame on me! Dont waste your money!

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Support T. – 99designs Rep Over a year old

Hi Michelle,

We appreciate your feedback!

We are so sorry to hear that your design contest did not work out for you. 99designs, as a Global Creative Platform, wants to make sure that our clients like you not only receive a design that you will love but with complete deliverables that you can use.

We'd love to discuss your concern with you further and help remedy the situation as best as we possibly can. Please do send us an email at - https://support.99designs.com/hc/en-us/requests/new and our Client Support Team will make sure that your concerns are heard and taken cared of.

- Jerlyn from 99designs