I've had this bag for a year now and it's an awesome bag, I wish there were more zip pockets inside and a mesh water bottle holder on the outside of the bag. Getting to my biggest complaint that I see common, the customer service and time of the product shipping, I ordered the product in January and didn't get it until March, I constantly tried to get in touch with the customer service but there would be no answer. For that I would not recommend these guys, I would look for another bag company, such a shame for an awesome bag that's almost perfect for the student.