Drew H.

I swear I wish my mother would have never purchased from this company. She ordered a chair and within 2 months of using this chair it was starting to breakdown. She is 80 years old and spent over 1500 dollars for this chair. The item came November 2018. By January 30th 2019 we needed it to be repaired. I called in early February 2019 to order this part. It finally came in early March.

Great! Now to get it installed.

I called them NUMEROUS times throughout the entirety of March to be told that "a service tech would call me soon" That never happened.

Finally in early April I got a response after becoming pretty heated with them. The scheduled a guy to come out and he did.

He spent about 3 hours at my house fixing the chair, and I honestly believed he tried his best to rectify the situation. This was around April 10,2019.

He no sooner left when the next few days the chair started acting up. But way more violently. It was like slipping gears now, and jerking motions. My mother is almost an invalid and is quite fragile.

I immediately called Spinlife to ONCE AGAIN get the run around. "We'll call you right back." This has not happened. I have called them every day since Monday April 15th, 2019 and RE-EXPLAIN the situation over and over and over. They 'politely' listen and say... We'll get back to you in a few hours... THIS NEVER HAPPENS.

This is a terrible company in my experience and I do not recommend them in the slightest. I would go elsewhere if I were you.