DR D.

We contracted Better Living Concepts of Brainerd, MN. To install an awning over our front door. A storm tore it off and they did come back to reinstall it but during the following storms, any driving wind caused the water to come over the awning and into run down between our storm door and entry door because the weatherstripping above the door was not installed correctly. We phoned them a couple times and they would not come out and repair it. It is poorly attached and bent so that water is running between the house and the awning, We don't feel this is something that we should be responsible for as it was poorly installed from day one. The company failed to take responsibility for proper installation and could have had a happy customer had they returned to fix the weatherstrip.