Thumbnail of user drakeh6

Drake h.

Contributor Level

Total Points
80

1 Review by Drake

  • ReptileCity

12/1/18

I want to thank everyone at reptile city for the extra care they put into the packaging when they shipped my animals. I got a stripe knee tarantula (adult female) and a whip scorpion (asked for a male but got a female lol) which only came to 59.99! And they gave free economical shipping on top of that! I was worried I wouldn't receive the same care towards my package as a more expensive order would but they blew all my expectations and took extra steps to make sure my animals were safe and survived the shipment. They called me 2 days in a row leading up to it and made sure the address was correct and they also emailed me when the order shipped out so I would know when to expect it. When I got the package there was no damage to the box and tape on all the places heat could escape. Inside the box there was another smaller box that was surrounded in news paper to ensure that it dosent slide around and a large heating pad! Which I really appreciated! I opened up the smaller box and they were in two separate containers with substrate and ventilation holes in the sides and news paper to prevent them from sliding around. I was amazed at the quality and care of shipping with not having spent too much money and i will definitely be ordering from them again. I would recommend the company to anyone looking for exotic pets and a business that appreciates there customers.

Drake hasn’t received any votes.

Drake hasn’t received any thanks yous.

Drake doesn’t have any fans yet.

Drake isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user joels201
12/26/23

This company is absolutely amazing. Super fast delivery and all of my reptiles came and healthy...

Thumbnail of user tiinae
7/2/21

Not happy with company. They'took my money and never called me back with my order I called...