Developed in part with a grant from
the National Science Foundation

Member since July 2018

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 40

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Dragana

NewCakes.co.uk

NewCakes.co.uk

7/24/18

I ordered a 60th birthday cake for my father birthday party with our dog moulded onto the cake. The cake came and said 29 and not 60 and the dogs head was off, the lefts had fallen off, the base was coming off! They then offered to send me another cake which I declined after seeing the cake as I couldn't risk it being that rubbish again so I asked for a re-fund to which I didn't get any reply and no cake. Nobody communicated with me to say that my offer of a re-fund is excepted and the new cake wasn't coming. it took me to email 3 times to get a reply to which they then told me that I would only get half the re-fund because I didn't want another cake. THIS WAS NO COMMUNICATED TO ME THAT IF I DIDNT WANT A CAKE I WOULD ONYL GET HALF THE RE-FUND. As far I was aware another cake was coming as I didn't have any communication from the company. £95 cake!! Absolute joke!

Service
Value
Shipping
Returns
Quality

Dragana Has Earned 1 Vote

Dragana B.'s review of NewCakes.co.uk earned a Very Helpful vote

Dragana hasn’t received any thanks yous.

Dragana doesn’t have any fans yet.

Dragana isn’t following anybody yet.

Similar Reviewers on Sitejabber

amberc141
6/4/19

If I could give this less than 1 star I would. The whole cake was a joke. I ordered a lacrosse...

pauld560
5/23/19

Ordered a Game of Thrones Cake for a party - received a delicious cake, lovely light lemon sponge...