D R.

Received an email stating my wife and 2-year old son's airline e-tickets were confirmed along with a record locator number. On the day of our trip, when attempting to check in, only my 2-year old son's ticket was purchased and not my wife's ticket. Faredepot claimed my credit card was declined. I received no correspondence from Faredepot stating my credit card was declined. Even though they claimed my credit card was declined, they still sold me my 2-year old son's international ticket WITHOUT an accompanying adult ticket. Children under 5 years of age may not travel alone under any circumstances. Yet, Faredepot sold me a ticket for my 2-year old. My wife had to pay for an adult international ticket at the ticket counter of the airport on the day of their flight which cost over $2500. They claimed they contacted me immediately about the declined card. I was not contacted. I contacted my credit card company and they have no record of my credit card being declined, only a single charge for my 2 year-old son's ticket without an accompanying adult. They told me they would refund me my money. They never did. They claimed they would investigate and they would get back to me. They never did. Liars and deceitful business. DO NOT do business with Faredepot.