They offer a refund and tell you that thru their chat box sales person I dealt with Mason and Milan. Milan is a thief and Mason is his pee on. They offered to give me what I wanted for FREE when the script I bought was not what they said it did even after I submitted the refund paperwork properly. I agreed to give them a chance and after 5 days of them working on it they gave it back not what I wanted anyway so I told them please just process the refund and Milan now tells me it cost $660 for the FREE work and he will not refund me. Then he goes to state I did not remove the files form the server so they refund is rejected mind you Mason his employee was the one who installed the files not me so they should uninstall the files. Never use them they are thieves. They state they are in Illinois when they are actually in Cochin India.