Thumbnail of user dougm61

Doug M.

Contributor Level

Total Points
84

1 Review by Doug

  • Free1040TaxReturn

3/8/16

I got $85 more Federal refund and $68 more state refund using TaxAct due to Free1040TaxReturn not correctly including my HSA contribution on form 8889 and myhealth insurance premiums on the state tax form, respectively. I pointed this out to them and their canned response was "Your return is accurately calculated based on your input and current tax law. Please review your entries carefully." In many cases, they simply didn't ask enough questions to accurately calculate my taxes correctly. Their software needs to fix its many gaps!

Doug Has Earned 4 Votes

Doug M.'s review of Free1040TaxReturn earned 4 Very Helpful votes

Doug hasn’t received any thanks yous.

Doug doesn’t have any fans yet.

Doug isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user carlosd344
4/5/22

1st of all, is not free as stated, 2nd, forget about customer service, no way to communicate or...

Thumbnail of user charliec218
5/11/21

Used this service and then was told they might not be very good. Checked it against TaxSlayer and...