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Douglas J.

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Experience: Pets & Animals

Member since February 2017

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1 Review by Douglas

First off, let me say that these coats are fantastic and are a great alterative to the routine coats that do not fit the sausage dog body. However, the person behind the operation has no moral conscience. I ordered a wool winter coat, and based off the picture the fabric used was the most durable. Based off this representation, I purchased the coat. I was sent however, a less durable more susceptible wool that would not be suitable for sausage dogs given they are so low to the ground. When I contacted the company and said sending fabric not as displayed was dishonest and not suitable, and complained about the cost of returning the coat to them, I was met with a defensive and arrogant woman who refused to accept that displaying one cut of fabric but sending another is inappropriate. While the coats are great, I would recommend shopping somewhere else if you seek ease of transaction.

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