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Douglas G.

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Experience: Computers & Technology

Member since March 2021

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1 Review by Douglas


I had started out having a small issue with blue screen errors in which I would shut down the computer and restart, then it would run fine for the rest of the day. So, I had a few spare hours and wanted to resolve this issue and give it a tune up so I purchased the online tech support through Slimware and the rep that I spoke to said they would have my computer up and running with no issues in a few hours. Well, after 5 techs that are from another country and close to 2 days! The issue was never resolved and the blue screen errors got even worse, my screen became pixelated, and my computer would barely boot up.
By the end of it all, I had to go out and buy a new computer and spend more money and time transferring files to an external hard drive to try and save what info that I could.
Called Slimeware on 3/20/21 to request a refund and the rep said they couldn't because they have a 48 hour cancellation policy.
If I could give them a zero star rating I would!

Tip for consumers:
Tread lightly if you use their products or services!

Products used:
Online Tech Support


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