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the National Science Foundation

Member since November 2018

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1 Review by Douglas




The site offers a 10% discount for first orders. I put some items in the checkout basket then changed the quantity of one item and went back and added another item. When I went to check out, it said I had already ordered and refused to give me the discount. I called on the phone and the customer service rep said I should order the products and then wait 15 minutes and call back and they would put the discount in manually. The rep couldn't get into my account. They seem to have some major computer issues. I ordered the product and we'll see how it goes, but if they don't give me the discount, there won't be a second order. The ordering process is rather cumbersome.

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