Took a little longer than I expected to receive the new lenses in my glasses. I also wished I would have went with a higher index lens, lenses bug out of the frames I sent in. Not really their issue since I didn't pick the appropriate lens, just wish the prompts would have forced me to look at them based on my prescription - or a rep would have caught it along the way and brought to my attention. I would have totally paid the extra if I would have known how goofy they were going to look.