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Doug G.

  • 2 Reviews
  • 10 Helpful Votes
  • 0 Thank Yous

Experience: Travel

Member since September 2016

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2 Reviews by Doug

We recently went on an Algarve package that was advertised through Travelzoo but booked through Azores Getaways. We were traveling with another couple that had never bought a discount package before. Through no fault of their own, they missed the TAP Portugal flight in Toronto. When they contacted Azores Getaway for help to get onto the next flight, they did absolutely nothing for them. They basically said - phone the airline. Our package for flight and one week hotel cost $800 per person. TAP wanted $2000 pp to get on the next flight! This is beyond a ripoff! How can a package be sold for $800 but then when you need flight only, they want $2000?! I am absolutely certain that Azores Getaways could have negotiated a better deal if they had shown any interest in helping our friends. We did have a great trip after we got over not being with our friends (they lost $800 apiece) but just be forwarned - once Azores Getaways sells you a package, you are on your own!
Why do the Fly.com offers never show up as advertised on Travel Zoo? On numerous occasions after getting my weekly Top 20, I have attempted to find the advertised fare sent to me and have never been able to find that fare. This is misleading advertising in my books!
Travelzoo C. – Travelzoo Rep
Hi Doug G.,
We apologize for any inconvenience you may have experienced and understand your frustration. Fly.com is an airfare search engine, similar to Google. Fares advertised are based on recent searches on Fly.com and these fares may change in price based on demand and availability for a given flight. As such, prices are constantly fluctuating. The fares that you see through your Fly.com search results represent the best prices at the moment, according to your search criteria. If you need any further assistance, please feel free to reach out to Fly.com via the contact form at http://www.fly.com/contact#send-email. Thank you!

Doug Has Earned 10 Votes

Doug G.'s review of Azores Getaways earned 2 Very Helpful votes

Doug G.'s review of Travelzoo earned 8 Very Helpful votes

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