Thumbnail of user dougc375

Doug C.

Contributor Level

Total Points
83

1 Review by Doug

CDW
  • CDW

11/21/19

It took multiple phone calls to get the billing and shipping address correct. After three days I still could not get an order status from their website. Yet another phone all, hold and three transfers, I'm told they use a third party to determine if my American Express Card is good. They determined it was not but never bothered to contact me. It turns out nothing wrong with my card - I ordered from Amazon and it is on it's way. Customer Service is terrible, website does not work well. I have a customer waiting on this device and I just lost 3 days. Stay clear of CDW.

Doug Has Earned 3 Votes

Doug C.'s review of CDW earned 3 Very Helpful votes

Doug hasn’t received any thanks yous.

Doug doesn’t have any fans yet.

Doug isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kates744
Kate S. reviewed CDW
2/12/24

Orders placed on nov 1st. Now it's already Feb 12, still haven't received orders. Just a laptop...

Thumbnail of user hoseatakamoto
Hosea T. reviewed CDW
1/13/24

CDW is an evil company. They said our order was fraudulent when it was legitimate. They still...