I had a great experience with Luvme. I'm not a wig person so I was nervous. The wog arrived very quickly. 3 days! It came with goodies and was full and soft. One thing that was disappointing is that the extra strap they sent was not already sewed in but other than that I can't complain. The install was easy, the knots were pre-bleached and I can part it from anywhere. I get a ton of compliments. I will definitely be buying more products from this company. Highly recommend.