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Thrilled that you have this bra/size but irritated that you sent a discount and then failed to honor it. The first rule of marketing is not to piss off a customer, especially when the issue is completely of your own making. Never offer discounts or other incentives that you will not honor. Fix it by adding a disclaimer, altering your software, or simply not offering blanket incentives. Deception is always preventable.
Dorothy D.'s review of HerRoom earned 14 Very Helpful votes
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