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doriane r.

Contributor Level

Total Points
83

1 Review by doriane

  • ThreadBeast

5/14/21

So I signed up for my husband because this company advertised to skip the mal soooo why not! Wrong! Their website shows nice clothing, fashion designers so again, why not? First, you need to select the size, colors, style and then you will receive your package that actually take a long time to be shipped. When I received the 1st package it was okay but nothing to be in love with Thread Beast. So I really wanted to try ( again to skip the mall) but when the 2nd package came, it was completely off of the style chosen. All the clothes were dark, no colors, no design, no brand name, wrong size, nothing we like. So i contacted customer service and asked for a refund. Of course, they apologized and promised to send us something better. They changed the size on the profil, they changed the clothing style, sent us a return label and told us that another package will be arriving in 10 days... The package came and AGAIN wrong size and this time, all 4 out 5 clothing were white! I have a for a refund but they do not REFUND and they do not offer exchanges for replacement packages soooooooo what I am supposed to do then? Do not signed up with Thread Beast, go to the mall!

Service
Value
Shipping
Returns
Quality
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Courtney E. – ThreadBeast Rep

Hi Doriane, I'm sorry to hear you had such a negative experience with ThreadBeast! We hope you'll give us another chance as we have since implemented some changes that are sure to improve your experience.

doriane Has Earned 3 Votes

Doriane R.'s review of ThreadBeast earned 3 Very Helpful votes

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