Figi's Gallery out of Wisconsin is a complete joke. I have an overpayment of $125.17 that I cannot get refunded. I have emailed proof of my bank statement, I have called a dozen times and sent my bank statement in by snail mail and faxed it over to them. They *customer service* keep passing the buck and will NOT let me speak to a supervisor. I have been trying to get my money back since paying my bill off in March. March 17,2021 to be exact. I am filing a BBB report on them and considering getting legal advice. This is not just a few dollars we are talking about. It may cost me a lot more in the long run to get legal help but hopefully it will prevent this shabby company from stealing from another customer. AVOID THIS COMPANY BY ALL MEANS!