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I bought my Daughter in Hawaii flowers. The day of her Birthday I got an email saying they were out of the type of flowers I ordered. That was fine. I told them they could substitute the kind of flowers as long as the price was comparable. What she got looked like they ran into Safeway and bought a $20 bouquet. I paid almost $100. Just flowers wanted to give me $10. Really. What do you think? If customer service was so important why wouldn't they give me a full refund.
Big box stores have put my favorite hardware store out of business. Normal to walk around for 20 minutes at HD Trying to find help only to have them not know anything. Last week I asked about a drimmel bite and the employee told me. Lady, if I were you I'd go to Ace Hardware because no one here knows about these. Yesterday in the tile dept I asked for help, only to be told they were at lunch and no one could help me. Now my order that was suppose to be here yesterday and never came. Tracking number is wrong. I could go on and on. Maybe I'll write a book. I miss Orchard Supply Hardware.
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Ordering was fairly easy but expensive "handling" and "shipping" of $23. Selected the "Cotton...
My order didn't arrive until two days after the order. I was told that I would get a ten dollar...
Doreen Clayton, our local shop there in Honolulu delivered a comparable arrangement filled to the value of $74.99. As you can see, we made every effort to maintain the look and the feel of the original arrangement. Plus, we did in fact contact you and inform you that the only available option this past Friday was designer's choice. You approved this option. Due to the ongoing Pandemic, our worldwide floral network is currently running at limited capacity. We apologize for this inconvenience.