Dora M.

DO NOT ORDER FROM THIS COMPANY. I ordered an expensive book retail price £75 and The Wordery took my order, took the money from my credit card same day, detailed delivery date and that was it for 10 days! They have no customer services telephone number and now I know why, the line would be engaged 100% of the time with complaints. The only way to contact them is by email and they take at least 48 hours to get back to you. They responded to me informing me that the book was out of stock, yet the book I ordered was still being advertised on their web page as available for next day delivery and they actually denied it! The Wordery are accepting orders and taking payment for books they do not have in stock. They are flying by the seat of their pants and an extremely untrustworthy company, the worst company I have ever experienced in many years using online ordering. I ordered the same book from Amazon who delivered exactly as promised unlike The Wordery! No wonder customers return to Amazon again and again, no hassle ordering and delivery and if by any chance there is a problem Amazon sort it out immediately. Amazon have a superb Customer Services department who listen to customers, unlike The Wordery! Will NEVER order from Wordery again!