dons665

Don S.

Contributor Level

Total Points
80

1 Review by Don

12/1/20

The product is excellent but the customer service is terrible. Was a subscriber for nearly 10 years. Emailed them to make a change in my service. They never acted on the email. When I called them they double billed for 2 services after promising to credit me for one of the subscriptions. When I called about that, the customer no service representative expressed little interest in correcting issue or retaining me as a customer.

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