Don S.

Called before I went in and was told they had the four tires I was looking for "IN STOCK" and it turns out they only had 3, which they did not bother to tell me, while they were performing an oil change and removing tires from my vehicle the store manager had gone to another location to pick up the 4th tire needed and only after he had gotten back did the mechanic, not the manager, notice he had picked up the wrong tire! Was told since I had to wait or come back later while they went to get the correct tire that I would get the oil change for free for my trouble. After waiting for and hour the tire finally shows up and they put on. While checking out I am told the oil change would have on been free if I had gone and come back "not what I was told"! After paying I go out to get into my car and notice all kinds of residue on my rims, the stuff they use when putting tires on the rims, they didn't bother cleaning off after installing, the guy from behind the counter came out with a rag and did a cursory wipe and still looked like you know what! Said the heck with it and left. I will just do it myself! As the saying goes, if you want it done right do it yourself! Will never go back to Pep Boys again...