Frustrating experience with SeatGeak. Ordered in late December for an event in February. Had to call them the night before the event (Monster Jam) and ask for the tickets to be delivered. The customer service person said he would call the broker and have them sent that night... nothing came that night. Next morning called again and again was told the broker would send them shortly... nothing came. I bought tickets from Ticketmaster instead and received electronic delivery right away. I wrote an email to SeatGeak requesting a refund and at that point the SeatGeak tickets were finally made available (although too late for me to actually print them out and use them).
Hey Donnie,
Thank you for taking the time to write this review of SeatGeek and share your experience.
We're so sorry to hear this, Please get in touch with our support team, we would love to take a deeper look into this situation.
All our best,
SeatGeek
E-Mail: Hi@SeatGeek.com
Phone: (888) 506-4101
https://seatgeek.com/support