Donna W.

Here are some of the issues that I've with Fashion Nova. Their web page needs work. When you select something to buy. It goes to a page with a description of that item and a size selection. But there is no image of that item. If you want to put that item in your bag, you select a size (and sometimes a color). When you do it will go to the bag page. You need to make sure you look at the size you selected because nine times out of ten it will be different from the size you wanted. When you do go to select the correct size it will bring up all the sizes that are available. And for me a lot of the time it won't have the size that I want. So I have to remove it from by bag. Another thing that I have noticed is that if you are on the main page and you go to the top of the page and hit the sign in button. A pop up will come up that says "oops, the page you were looking for doesn't exist." "You may have mistyped the address or the page may have moved". And "Take me back to the home page" But you never typed anything in and you never leave the home page. When you do order something make sure you are getting what you want. Because if it isn't, there are no refunds. All you will ever get is a store credit. That's aright if you know you are going to get something from in the future. Otherwise you might be stuck with something that you might never get any use out of. Other than that, I bought a dress (gown) for a gala that I am going to later this month. They what I was looking for. Full length with sequins, long sleeves, high collar, in the size I needed (size18) and I also got free shipping. Even thou it wasn't sent by priority mail, came in the mail two days after I ordered it.