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Donna T.

Contributor Level

Total Points
80

1 Review by Donna

  • Lens.com

9/11/18

I ordered through lens.com because they had the best price AND good reviews. Yes sometimes it takes a week in transit but they ship within a day or two of ordering and i just plan ahead. What i don't like is every time i go to reorder i don't get the same price... i have to submit a rebate WHICH I NEVER DO. So now i have to call them every time i order in order to get a good price without rebate. They are always so good about it but just wish it was automatic without the phone call. Wish they could just set me up with the same price every time OR just auto ship at same price every 6 months. Other than that i am happy with them.

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Jeff P. – Lens.com Rep

Donna,
Thank you for the review and your feedback. We strive to provide the lowest prices, best customer service, and quick delivery. I apologize that you had issues on the last order in which you had to call in to get the other price. I am happy that we were able to resolve your issue when you contact us. Thank you for choosing Lens.com. We appreciate your business.
Thank you,
Helen - Manager Lens.com

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