I purchased a Khaki colored(so called jacket on Totermiay.com Sept. 24th. Received the package today.It came all rolled up in a pkg. With a hole in it. Looked like it had been rolled in dirt! I opened it and immediately knew it was garbage and cheap cheap material.No shape, no tags no return paper. I have never seen an article of clothing so bad, that I would not use it for my dog to lay on! Cheap polyester and is all mishapen like a rag! My lord how anything like this could have a price tag on it. I want the $36.98 back into my account. How would I go about getting a refund to my account?! I am so upset. Please don't anyone buy anything from this totally crappy 9 month old scam site!