Donna S.

I tried to purchase tickets online through stubhub, After entering all my information the system just kept spinning and spinning so I tried to click out of it and it went back to the home screen. I was never given any conformation indicating the purchase went through so I called and was told it did not go through and the order was put through again. Later I noticed I was charged twice for the tickets. I called again and was told by the manager there was nothing they could do because their system said I was given a conformation number and an email was sent but I never received either. I have filed complaints with my bank and the BBB.