Lightinthebox.com so called 'responded to my complaint on your site?! They wrote a reply but I cannot access the customer service. They DO NOT return my request for a new password... Although I HAD a password! There is no access to respond to their latest answer from SiteJabber. Something needs to be done to this site.
Dear Donna,
This is supervisor Fabio. I apologize again for the damages during transport. As we suggested in our previous communication, you don't have to return it: we will send a replacement at no charge for you. Please kindly check the ticket I've created for you https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=14709306
Thanks