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DO NOT order anything from Dot and Bo.
Prices listed are over retail... even though they list otherwise.
NO CUSTOMER SERVICE whatsoever... that's if you can even
Reach "customer service". Good luck with that!
And you can FORGET trying to return or get a refund on an item.
STAY AWAY from this scam of a company... TRUST ME
* Dot & Bo attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Empty.
Hi Donna,
Thank you for reaching out. Please allow us to address a few of your concerns.
We have honored the entire price match and issued this refund back to your card. We have also issued a credit to your Dot & Bo account as a gesture of our apologies.
Additionally, we’ve worked with our pricing team to adjust the price of this item. We do take inquiries like these very seriously and do our absolute best to stay competitive with pricing. We greatly appreciate you bringing this to our attention and hope that you will find our honoring the entire price match, extending a credit to our site and updating the price of the piece to be appropriate resolutions.
Should you need further assistance, we are here to help.
Regards,
Dot & Bo Community Management