They had an item I could only find in Canada and Australia but most don't ship to USA. This company did. Yay! My item arrived as described, on time and in great condition. The description said the box would be a bit beat up. It was but it was shipped within another box, in great shape so the chance of losing parts was slim to none. The item itself was in new condition. I would definitely recommend this company and will shop with them again! Very pleased customer!