AVOID! First of all if you don't believe me, call the number listed for an advisor. You will NEVER get a live person, just some foreign sounding voicemail that doesn't even sound professional. Secondly they LIE about getting 2 certified writers. We got one. And we ordered the 3-10 year experience and the draft resume she sent us had NUMEROUS grammatical errors. And don't believe the 24-48 hour turnaround. It took her 6 days to get back to us! We also ordered cover letter which we did NOT receive. We sent email back to her after first draft resume telling her to fix errors and get us cover letter and she did not get back to us. Two weeks later, we email and she said she never got our reply(check the RE: email we just sent you lady and the message is visible)! Claimed she'd get us our stuff, but we requested our so-called "90 day-100% impressed- 100% Refund Guarantee in 24 hours." She said she'd talk to her boss. Emailed her numerous times thereafter and received no response back. Called... NOTHING. AVOID!