I contacted Autoloss after my fairly new SUV with 3500 miles on it was rear ended & required $11K worth of body work. The at fault driver's insurance company claimed there was NO diminished value & offered me $50 to go away!
Monica at Autoloss explained their whole process and that insurance companies don't like to ever pay DV. Once I had agreed on using Autoloss, they prepared the report, faxed it to the insurance company and sent me a copy with a manual on when to call them, how to negotiate, what to say and more importantly, what NOT to say. The report was very comprehensive & included comps of like vehicles in my area.
Even though I was warned not to expect a check for the full amount of the DV, the insurance company agreed to paying me that amount in full after I signed a release. I should have the check in a week.
I can't thank Autoloss enough for their expertise and professionalism. I highly recommend them to anyone who needs a DV report!