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Donna K.

Contributor Level

Total Points
164

2 Reviews by Donna

  • Dshop

9/5/20

DON'T WASTE YOUR TIME OR MONEY!
This would have to be the dodgiest, most deceptive, Singaporean company on earth!
I purchased a desk online from this company and it was the biggest mistake of my life.
It was so poorly made with sharp jagged edges that cut me and tack welds that didn't line up.
When it arrived, EVERY piece and panel was scratched, dented, chipped or otherwise damaged.
I contacted Dshop via their 24/7 help desk, only to find out that they're essentially just virtual answering machines and you have to wait for someone to get back to you (which they never do). THERE IS NO PHONE NUMBER AND THE STAFF ARE COMPLETELY INCOMPETENT AND SEEM TO BE TRAINED TO DRAG OUT RETURNS!
I made contact 4 times in a week before getting a response telling me that I had to build the desk first and then provide photos, to which I refused and re requested a refund.
I then waited another week for some other idi0t to email me and offer me $20, stating the damage to every panel was minimal and refusing the refund under consumer law.
The dshop staff kept refusing to provide me return and refund information and then threatened me with an inspection fee if I returned the goods. When I googled and checked their Facebook, it seems that they do this to EVERYONE that buys their shonky goods!
I will NEVER purchase anything from them again and strongly urge anyone else thinking about it, to read the reviews and find somewhere else to purchase from!

  • Giftty

9/5/20

DON'T WASTE YOUR TIME OR MONEY!
This would have to be the dodgiest, most deceptive, Singaporean company on earth!
I purchased a desk online from this company and it was the biggest mistake of my life.
It was so poorly made with sharp jagged edges that cut me and tack welds that didn't line up.
When it arrived, EVERY piece and panel was scratched, dented, chipped or otherwise damaged.
I contacted Dshop via their 24/7 help desk, only to find out that they're essentially just virtual answering machines and you have to wait for someone to get back to you (which they never do). THERE IS NO PHONE NUMBER AND THE STAFF ARE COMPLETELY INCOMPETENT AND SEEM TO BE TRAINED TO DRAG OUT RETURNS!
I made contact 4 times in a week before getting a response telling me that I had to build the desk first and then provide photos, to which I refused and re requested a refund.
I then waited another week for some other idi0t to email me and offer me $20, stating the damage to every panel was minimal and refusing the refund under consumer law.
The dshop staff kept refusing to provide me return and refund information and then threatened me with an inspection fee if I returned the goods. When I googled and checked their Facebook, it seems that they do this to EVERYONE that buys their shonky goods!
I will NEVER purchase anything from them again and strongly urge anyone else thinking about it, to read the reviews and find somewhere else to purchase from!

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Donna K.'s review of Dshop earned 4 Very Helpful votes

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