I ordered a LV Keepall 60 from TheRealReal. The description was as usual and inspected all the pictures closely. It arrives and as soon as I opened the box, i got a bad smell. The Keepall had a weird, bad smell. I already had a bad experience with a smelly LV Alma that I had bought new and it started to smell after 2 years and nothing was even done to it so this made me angry as no mention of it in description. I emailed customer service and they said they don't put any notations on smells as they are subjective. Really? All smells/ problems should be noted period. They said sale is final. I am working on getting it out but I am not happy it was not in description or I would have moved on.