They are happy to offer $15 specials of their yearly program to everyone in times of need during Covid 2020 lockdowns but then didn't have the decency to send out reminder emails to let people know they were going to direct debit $180 from their account. Some people of which are currently still without work and still in lockdowns in Victoria.
They had 25,000 people sign up to their program so were happy to make a cool $4.5 million dollars but were very black & white with their T&C's rather than have customer service & human decency and allow people to have their refunds especially those struggling financially.
And if you write in their community facebook group that you have requested a refund they immediately block you from the group.
DO NOT RECOMMEND this program or their products.
They portray that they are all about helping others but clearly are all about the dollars in their back pocket.
Wouldn't even give them 1 star.