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Donna H.

Contributor Level

Total Points
81

1 Review by Donna

  • LiveCareer

11/3/16
Verified purchase

Site was easy to find and use. Needed an updated resume and had it done in an hour. Disappointed only due to being charged extra month after trying to cancel account as did not need to access the Site anymore. $19.99 is a lot monthly after making the resume and no longer needing the service.

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Laura T. – LiveCareer Rep

Hi Donna,
We apologize for any confusion this may have risen and we are here to help you. As a courtesy, we went ahead and processed to your account a refund for $19.95 (USD). Please check with your banking institution after 3 to 5 business days about the posting and crediting your account. Additionally, we sent you an email confirmation. Auto emails can get picked up as spam or junk mail, so sure to check your spam/junk mail folder.
Please feel free to contact us if you have any further questions or concerns regarding the service or if you decide to reactivate your account.
Best regards,
LiveCareer

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