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Donna G.

Contributor Level

Total Points
80

1 Review by Donna

  • CanvasDiscount

8/11/16

Ordered several canvases on a Monday evening. The order shipped out on Tuesday, and received on Thursday of the same week. Impressive! Very pleased with all canvases and prices. Used a coupon for further discount. Only concern is that the day after ordering the prices did go down. Anxious to see if they honor the 110% price match on their own prices. Haven't received a response yet from the e-mail I sent two days ago regarding price reduction. Followup: After a week, I still have not received a response to my two e-mails. Tried phoning twice, and got an answering machine, which cut me off on the third announcement that "a representative will be with you shortly".

UPDATE: I got no response from this company until one month later. Today I received a note from "Philip" of Customer Service, via SiteJabber, asking if I used the correct e-mail for correspondence. Seriously?

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Canvas D. – CanvasDiscount Rep

Hi Donna,
We are truly sorry about that. Please make sure you are emailing info@canvasdiscount.com.

Thank you

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