I took my computer in because it had a blue screen and it was trying to repair itself with no a veil. They told me it was $35.00 to look at it and they told me to come back in 2 hours. When I came back the tech told me to take it home and I could try a test at home. If it doesn't work I would need to by a new hard drive for $150.00 or a new computer. I did exactly what he told me to do of course it didn't work. So basically they got $35.00 from me for doing nothing!