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Donna F.

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Total Points
81

1 Review by Donna

  • Ticketmaster

8/3/15

I was buying 3 tickets. The computer wouldn't take my code. Was told to try again. Same problem. I then called their phone line. I got the stupid automated calling service. What a joke. I was told a real person will be with me shortly, as i just ended up getting transferred to the automated calling service. That never happened. Same problem with the code. I then called my bank to find out I had over 1100 dollars being charged to my cc. These transactions were never completed. I didn't get that far. The amount I should only of been charged was 196 bucks. It took me hours to speak with a cs rep. I ended up getting it resolved with my bank, thank god. Never go thru the horrible experience I went thru. I think their site is a very unsafe place to buy tickets. I think it's time for them to get out of town. Worst experience ever.
Hope this helps someone,
Donna

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