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I love the free night I earn after 10 nights. Pricing is good and no hidden fees. Only disappointment is the secret pricing and sales do not count towards free night so I just delete the specials my favourite booking site!
Clean and great customer service! Very accommodating and helpful! Love this chain! Never been disappointed!
They say there may be a 23.99 booking fee on some hotels. It is not disclosed in your booking
In the confirmation it tells you that you have a non-refundable booking fee. WOW! Wasnt expecting that -but probably should have right?
In the confirmation it says that there is a discount for AARP
When you call customer service to check on that -by the way it was not mentioned in the booking either-they say that there are different selections of pricing of which one reflects the AARP discount-NOT! Then they say when it goes into the hotel system it picks up on it and the rate confirmed has the AARP discount already in it
WHAT A JOKE! These people are CROOKS!
DO NOT make my mistake! NEVER AGAIN!
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I've been using Hotels.com now for many years to find great deals on hotels. The system is easy...
Totally flabbergasted by the low ratings! Hotels.com is definitely one of the top sites in the...
