donnad2035

Donna d.

Contributor Level

Total Points
80

1 Review by Donna

3/10/22

I purchased tickets on this site for a trip in 2020. Since no one could travel internationally i asked for a refund. I was told that i would get a credit for travel. I could use this credit by Feb. 2022. In the process of trying to book a flight was a back and forth with no resolution. The biggest problem is that every flight they offered was also $600 more per ticket. This additional charge and my credit would make the cost of the ticket at $ 1600 Looking on their web page shows the cost of the flight i wanted was only $1000 per ticket. I have asked to just have my money returned and been told that the "ticket provider" doesn't offer that price. Although the agents i have spoken to or emailed have been nice they simply can not help me. I have filed a complaint with the DOT hoping to get some help there.

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