Donna D.

Madame Bridal is an on-line scam. They do not take returns even though their policy indicates that they do. We received our dress on 05/10/17 and asked for return authorization and refund today 05/11/17 because the dress is too big. Their answer was "We cannot accommodate any return or exchange, we apologize for the inconvenience." A follow up e-mail to them has gone unanswered and they do not answer their phone and their mailbox is full. What kind of on-line retailer does not take returns? A retailer that wants to steal your money! I am contacting the Palm Beach County Attorney General and the Federal Attorney General. This is not an ethical way to do business